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Focus Business Development, Inc. | Richmond, VA
 

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Business Consulting, Training and Coaching

A systematic approach to success for teams and individuals, regardless of industry and organization size.

"OUR FOCUS IS YOUR BUSINESS...since 1999"

 

See What Our Clients Say...

"Before our organization employed the services of Sandler our team had a hard time bringing the deal to a close. A lot of proposals out and the project would get stalled. We also had a lot of turnover in the sales organization because there were not any systems in place to determine the best hiring practices. Hires were done on “gut feeling” and not a well thought out recruiting, interviewing and on boarding process. By employing a total recruiting and development system we have seen retention go from 10% to over 80% over 5 year period. Sales have gone from $1 million a year to over 7 million per year."

- Pete H., Sales Manager - Healthcare Industry

Who We Are

Mike & Patrick

Our Team is made up of seasoned sales and management thought leaders, keynote speakers, consultants and trainers. Our Mission at Focus Business Development is to provide leaders, teams and individuals with the innovative processes, tools, and training reinforcement to positively impact the success of all team members and the entire organization.

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Executive Briefing: Best Practices for Sales Leaders During times of Economic Uncertainty - Feb 15th at 8:30am

This Complimentary Executive Briefing is for CEOs, VPs of Sales, Directors of Sales, Business Owners and Presidents, to discuss the essential best practices that will see you and your team through an industry shakeout, a spike in inflation, a recession, a global pandemic, or any other challenge that may show up on your horizon.

 

 

NEW OFFERING: Accelerated Emerging Leaders Program

How are you developing the future leaders of your business?

This Program is designed for professionals that have the responsibility to lead, manage and coach people at any level or department within a company who want to get to the next level.

New Session starting soon!

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Hybrid/Virtual Sales Foundations Training Starting February 9, 2023

We’ve pivoted our Sandler Sales Foundations training program to a Hybrid format: Participants can attend in-person or live virtually through Zoom! The program consists of one weekly - 2hr training class delivered over five weeks. 

Sandler Training content is tremendously valuable in any environment, however specific attention will be given to strategies and techniques for selling virtually and on the telephone as this is the new reality for the foreseeable future.

Customer Service Training - Skills & Tools for Frontline Professionals

Unlock your Customer Service Teams' potential by equipping them to handle:

  • the stress of delivering bad news due to supply chain delays & labor shortages
  • frustrations of difficult customers & situations
  • concerns with Internal & External communication breakdowns
  • the importance of customer retention & growth

This Program is designed for customer-facing, Frontline Team Members like: Customer Service Providers, Technicians, Project Mangers, Account Managers & Operations...

New Date Coming Soon 

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Come Crash a Class to see if we're a fit for you.

We offer a variety of different training programs at our Richmond training center. On select days, we invite guests to sit in or join us virtually for our renowned Sales Mastery or Strategic Leadership & Management training programs.

 

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Strategic Customer Care

Customer & Client Support

Sales Pros

Hybrid/Virtual Sales Foundations Training

New session starts February 9, 2023

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Strategic Leadership & Management Program

Meets Every 3rd Tuesday of the Month 9am - 12pm

The Sandler Blog

Insight and tips on current sales, sales management, leadership and management topics. We invite you to
comment on our posts and to pass them on to your colleagues.

Sandler Books

Sandler Bookstore

The Sandler library of books includes two Amazon and Wall Street Journal best-sellers, as well as the best-selling sales classic for any sales book ever.

Register for a complimentary, annual access pass to Sandler Training's E-Learning Library

In this special offer, you'll have unlimited access to Sandler’s Education Learning Library (SELL) for one full year. With hundreds of audio, video, and downloadable resources, get to know Sandler’s best tips and success principles.

Create your FREE account

Get to Know Us!

"We're a reinforcement company. Most training doesn't work because it never gets applied, it never becomes habit." - Patrick Carroll